Contact JaMiKo

We’re here to help. Most messages get a reply within 1 business day.

Best Ways to Reach Us

• Email (fastest): support@shopjamiko.com

• Contact form: Use the form on this page and include your order #

• Social (updates & promos):

  • TikTok (JaMiKo): @shopjamiko
    

Hours (CST)

• Mon–Fri: 9:00 AM – 6:00 PM

• Sat–Sun & Holidays: Closed

Orders & Tracking

• For the fastest help, include your order number and the email used at checkout.

• You’ll receive tracking by email when each package ships. (Split shipments are possible.)

Returns & RMAs

• Do not ship returns without an RMA.

• Start a return by emailing support@shopjamiko.com. We’ll provide the correct return address (our Pokémon/TCG and TopDawg items ship from different locations).

• Review our Return & Refund Policy before sending anything back.

Business & Press

• Vendor/brand inquiries: partners@shopjamiko.com

• Media/press: press@shopjamiko.com
  (If you’d rather keep one inbox, we can point these to support@.)

Mailing Address

• Business mailing (no returns): JaMiKo LLC, {Mailing Address/PO Box}, {City, State ZIP}

• Return address: Supplied on your RMA confirmation.

Common Questions

• Shipping: Free standard shipping on U.S. orders. Pokémon/TCG ships UPS Ground; other items via our supplier network.

• Non-returnable items: All TCG/Pokémon products are final sale.

• Damaged/incorrect items: Email us within 48 hours with photos—we’ll make it right.